Factory 2017 Victoria's Secret outlet store online
Knowledgebase
New User Guide
Can An Order Be Made Without Using The Website?
- We prefer our customers to order through our website. You can place orders directly for the products you like. However, if you want to order in other ... more info
If I Am Making A Large / Bulk Order
- We will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully. For large volume order ... more info
Important Information About us
- At our site, we strive to provide our customers the best products with the best service at the best price. All the products listed on our site are ... more info
I Want To Cancell An Order Placed Wrongly
- 1. - CANCELLATION BEFORE PAYMENT If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info
How Can I Check The Status Of My Order?
- During the process of purchase, you will receive several emails from us. There will be an email confirming your order information,and we will also ... more info
Is It Safe To Shop At our site?
- At our site, we go to the extreme to ensure the safety of our customers information. We do not store your payment information on the website. We do ... more info
How To Make An Order?
- Here are some step-by-step instructions to help you make an order from our site: 1- Register with us for free. 2- Log in your site account. 3- ... more info
I Can't Log In
- Please follow the following instructions: Check your login details. Your login username is the email address you used for registration. It might be a ... more info
What Does My Order Status Mean?
- Here are all the different order status, and you will find the explanations below: Pending Payment Received Payment Confirmed Processing Packaging ... more info
how often will your site update products?
- we update hottest products to our website every week,the customers could find out the newest fashion information at first time as well as ... more info
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